Get Connected with Indy EAP

Indy EAP (Energy Assistance Program) assists individuals and families with the high costs of home energy. Income-eligible families are provided a one-time benefit paid to the utility company to offset the high cost of winter utility bills. The energy assistance benefit amount is based on household size, household income, type of dwelling, housing status, at-risk factors and fuel source. For more information or to schedule an appointment, please call 2-1-1 or visit

Income eligibility for energy assistance benefits is limited to households with a combined annual income at or below 150 percent of the Federal Poverty Guidelines. Household income is the gross earned income (and other unearned income) received by all household members age 18 and above. See the table at the bottom of this page for more details.

IMPORTANT NOTE: Appointments must be made by calling 2-1-1 or online at

Please do not go to EAP locations until you have received an appointment. You may also request a mail-in application by calling 2-1-1. The following information must be brought to your intake appointment:

Income Verification
All household members age 18 or older must submit proof of Income:

  • Household members that received Social Security, SSI, SSDI, Pension or Retirement income may submit an award letter OR a copy of a bank statement clearly showing the deposit amount.
  • Household members that were employed during the last 12 months may submit the most recent pay stub for each employer OR a Wage AND Unemployment Statement from WorkOne. Intake Appointments between January 1, 2015 and April 15, 2016 ONLY, household members that are employed may submit their 2014 W-2 instead of pay stubs.
  • Household members that received Unemployment income or are reporting no income during the last 12 months must submit a Wage AND Unemployment Statement from WorkOne.
  • 18-year-old high school students may submit an enrollment letter or current schedule of classes instead of proof of income.

Household Verification

  • Name, date of birth and Social Security card for all household members
  • Drivers license or photo identification for each household member age 18 or older

Utility Verification

  • Copy of current heating bill and electric bill in the name of a household member

Housing Verification

  • Renters must provide EITHER a copy of the current lease agreement (within the past 24 months) OR a landlord affidavit completed and signed by the renter’s landlord.